Customer Service Dolfwin India

This is a universal way to contact Dolfwin support. It doesn’t matter what problem is bothering you or what question you have. If it’s related to playing on our official website or mobile app, you can ask for help this way. Just send an email to support@dolfwin.com

The e-mail support service is available 24 hours a day, 7 days a week, seven days a week. But depending on the number of requests, the response time may be up to 24 hours. If you would like your issue to be resolved faster, you can help us do so. You should follow these guidelines:

• Before sending your letter, fill in the subject line. In it, you should try to summarize as briefly as possible the nature of the problem you are facing. Use a few words to describe the situation. For example, if you cannot withdraw money, write about problems with withdrawal;
• Try to give us all the details right away. Describe the problem in as much detail as possible. If you have screenshots or other clarifying information, please provide it. You can attach images to your email;
• Send emails to Dolfwin Support from the email address assigned to your account. This is the contact you provided when you registered. This way we can see at a glance who we are helping;
• If you ask a question in response to an email you receive as part of a promotional mailing, you will not receive a response. The newsletter works automatically. Its purpose is to inform players about important news and new bonuses;
• Do not send several letters at once. Especially if they relate to the same issue. This will only confuse the Dolfwin support team. And you will have to wait longer for a response.

Talk to Dolfwin support staff in a polite manner. Do not be rude or insult them. Not only will this not help you solve your problem faster, but it may lead to your account being blocked.

Online chat is another way to contact Dolfwin support. It is faster. But you should use it in case your problem is not too serious or you need quick advice on a simple issue. In chat, the support team responds within a few minutes. Just start the chat and send a message to it. Soon our specialist will join the conversation.